Customer Feedback

To BBQ Rescue,

Just wanted to say thankyou very much for organizing the replacement parts for our bbq. Garry was a gem, thanks again.

Amanda - Mosman

BBQ Rescue,

Just wanted to let you know - I was suprised at the level of service you provided. I have been in retail for 39 years and have never met a company as efficent as BBQ Rescue in dealing with customer service - fantastic job and well done.

Jeff -

Dear BBQ Rescue,

Just letting you know that I was thrilled with your service, I used the bbq on the weekend and cooked up a storm. Thank you for saving me lots of money in not having to buy a new bbq. The Technician was charming and did a great job - you should be charging more for your services. I will be recommending your services to everyone.

David

BBQ Rescue

The service and professionalism of BBQ Rescue was above and beyond my expectations. Thank you so much for fitting me in at extremely short notice - the job that you did was sensational.  My BBQ's look new again! Thanks again for your help.

Ian - Drummoyne

To all at BBQ Rescue

Just wanted to say a very big thanks for the excellent service you provide - right from the first inquiry phone call through to our sparking clean bbq completed (in 40 degree heat!) yesterday. I first learned of your service through a friend and you came with the highest of recommendations. I can only say that you've exceeded my expectations. I usually find very little cause to send these types of emails but I can't fault any part of the service you provide.

Many thanks once again and we look forward to having you back when our BBQ needs some TLC - hopefully not leaving it as long as we did last time.

Cheers

Louise - Woollahra.

BBQ Rescue

We were very impressed with Connie's professionalism, she was totally booked out but promised if any spots came up we would get a booking. Sure enough it happened and Connie rang and organised everything, Very switched on lady. Also thank you to Colin for an excellent job.

Ken - Oatley

BBQ Rescue

Please extend my thanks to the genteman who cleaned and repaired my barbecue. It looks better now than it did when it was new. Tell him to have a beer on me.

Russell - Gymea Bay 

Hi Connie

I am so pleased with the clean and maintenance on my barbecue. Thank you very much, it is just like new. Have a great long weekend.

Karen - Cammeray

Just letting you know I am very very pleased - what a nice man and what a superb job. John was very polite and did a great job.

Trish - Clontarf

Just wanted to email and say how pleased we were with the fantastic job that Garry did cleaning and getting our BBQ up and running. My husband was so pleased and wondered why we hadn't done it sooner. Garry was so professional, turned up on time and our BBQ looks incedible,almost as good as new! Thank you, we were very happy with the result and the way the process was handled, from booking, the follow up and results. I have recommended your service to a couple of people. Thanks again.

Vanessa - Harbord

Hi

You did an amazing job getting me seen on the same day - just wanted to email to thank you very much for pulling all the stops out to facilitate...

The technician was quick, polite, helpful and very dedicated. And it ditn't cost a fortune, very cheap service for what you actually did for me, and the quality was amazing.

I shall be recommending your service to my friends

Brendan - Surry Hills

Hi Connie,

Just a quick note to say thank you very much for the wonderful work you did in tracking down the options for our new bbq and to Garry for his quick installation. As I mentioned to you, both my husband and I were impressed how much of our style you captured over the phone. Needless to say we have spent the weekend cooking all our meals on it - even the beef burger tasted better. Now I'll need to call you to clean it.

Julie - Dawes Point

Dear Connie,

I was just clearing out my e-mail and thought I would mention that your staff member who came to my house today was great. He was on time,very polite and friendly. I passed the card he left onto my neighbour. Thought you would appreciate the feedback.

Kind regards

Melissa - Balmain

Max,

I would like to advice that following my email of 7th Nov, I was contacted by John, who advised me that my claim was reassigned to a company called BBQ Rescue.

Connie from BBQ Rescue contacted me within 24 hours, and made an appointment for Saturday between 2pm and 3pm. At exactly 2pm the gentleman from BBQ Rescue arrived and repaired my bbq.

I would like to thank you, Max, for your assistance, and John too, and I would also like to offer my strongest possible recommendation for BBQ Rescue, who were punctual, polite, and very professional indeed. I could not be more happy with the outcome.

Thank you again.

Simon - Sydney City

Dear BBQ Rescue,

BBQ cleaning feed back, just a quick email to say that my bbq now looks fantastic,you've done a great job.Thankyou!

Glenn - Bronte 

Dear BBQ Rescue,

I am writing to you to give you positive feedback on the purchase and installation of our Genesis Platinum bbq. The dispatcher, Connie was great on the phone and very helpful. She managed to squeeze us in during this very busy time.When it came to the installation our apartment is on the forth floor with no lift and the installer, Hayden did'nt complain and was cheery and professional through out. Please pass on our thanks to both Connie and Hayden.

Mark - Waterloo

Dear Garry,

In writing we would like to express our sincere thanks and appreciation for the excellent and prompt service given to us, in this day it is a breath of fresh air. We shall have no hesitation in recommending you to our friends and indeed we have done so to several already. Thank you once again

Trevor - Brookvale

Thanks Garry,

I had no idea that the bbq could light first go... Thanks for your prompt, professional service. I will certainly have you back to keep the bbq on track... a great job. Thanks again Garry

Terry - Narraweena 

Dear BBQ Rescue,

Just a quick note to say " THANKS HEAPS "  for saving my bbq from being dumped. No more Macguyver D.I.Y for me and my bbq. Thanks guys, having my bbq fixed up is all my xmas's at once. I'll be telling everyone about you guys.

Vai - Pyrmont

Dear BBQ Rescue,

Guys, the service we received from 1st point of contact to the last was incredible and way beyond our expectations. Congratulations!

Doug - Vaucluse

Dear BBQ Rescue,

Thank you for delivering the extra bbq  grill we requested. You did a great clean and service on our bbq.

Anthony - Paddington

BBQ Rescue,

Thanks guys my bbq is SOOOO clean.

Di - Mosman

Dear BBQ Rescue,

John has cleaned and serviced our bbq a few times now. I just wanted to let you know John always does a great job.

Ray - Rosebay

Team at BBQ Rescue,

Guys thankyou for coming out to repair my barbecue. The service I received was excellent, I have told all my friends about your company. All the best.

Peter - Dee Why

Dear BBQ Rescue,

I just want to say that John did an EXCELLENT job on the bbq. Not only was he polite, curtious and professional, but he also provided me with some great tips on keeping the bbq in order. If you have an employee of the month program, then John gets my vote. Thank you again.

Corbin - Randwick 

Dear Connie,

Thanks for the great customer service. Our bbq is great,Leg of lamb to be christened on the weekend. Thanks again.

Dr Patricia - North Sydney

Dear BBQ Rescue,

I would like to commend Garry on being a true professional and it was a delight having had the pleasure dealing with him. He arrived on time,was very friendly,communicated to us well,gave us some great tips,and above all he went above and beyond our expectations and even helped my partner carry a piece of furniture to our rubbish room. I would have absolutely no hesitation in recommending BBQ Rescue to others; in fact I already have sung your praises based on the service we received from Garry.Please pass on our thanks to him.

Kelly and Saxon - Alexandria

Hi Garry

I just wanted to thank you for your help this morning. I followed your instructions and the BBQ is running like new again. You were right the burners just needed a good clean up to clear out the build-up of rust.

Most appreciative

Peter - Tasmania

BBQ Rescue,

Please pass on my thanks to Garry. He was professional, efficient, polite, friendly and fixed my BBQ perfectly. He is a true assest to BBQ Rescue.

Barry - Dover Heights

Dear BBQ Rescue,

I have just spoken to William from your company and I thank you very much for sending him there to clean and service the bbq- what a lovely person.

Margaret - Wentworth Falls